Cover Agent AIuses artificial intelligence ("AI") features to improve responsiveness, automate workflows, and support insurance agents using the platform. This disclosure explains how AI is used and what you should expect when interacting with AI-powered features.

1. How AI Is Used

AI-powered features on the platform may be used to:

• respond to chat or voice inquiries;
• assist with lead qualification and follow-up;
• help schedule appointments;
• generate drafts of scripts, messages, summaries, or marketing content;
• support workflow automation and internal operational tasks.

2. AI Is Not Human

When you interact with certain platform features, you may be communicating with an AI assistant rather than a human representative. AI outputs are intended to assist users, not replace human judgment.

3. No Professional Advice

AI-generated responses and outputs are for informational and operational purposes only. They do not constitute legal, financial, tax, compliance, or individualized insurance advice.

4. Accuracy and Limitations

• AI outputs may contain errors, omissions, or inaccurate assumptions.
• AI may misunderstand context, instructions, or user intent.
• You are responsible for reviewing and validating all AI-generated content before use.

5. User Responsibility

By using AI-powered features, you agree that you remain responsible for your communications, decisions, sales practices, and compliance with applicable laws, carrier requirements, and insurance regulations.

6. Automated Communications

The platform may send automated messages, including SMS, email, chat, or voice responses, on behalf of users or the company. Users are responsible for obtaining any required consent and complying with TCPA, CAN-SPAM, state insurance rules, and other applicable laws.

7. AI and Data Use

We use AI technologies to process interactions and deliver platform functionality. Personal data is handled in accordance with our Privacy Policy. We do not use your personal data to train public AI models.

8. Third-Party AI Providers

Some AI features may rely on third-party AI providers. Those providers process data only as needed to deliver the relevant service and are subject to contractual and operational controls we apply where appropriate.

9. Changes to This Disclosure

We may update this AI Disclosure from time to time. When we do, we will update the Last Updated date on this page.

10. Contact Us

• Company: Everest Wealth Builder LLC (Annapurna Insurance Solutions)
• Platform: Cover Agent AI
• Website: https://coveragent.ai
• Address: 1900 Powell Street, Suite 700, Emeryville, CA 94608
• Email: support@coveragent.ai