Built by Insurance Professionals
Who Understood the Compliance Gap in AI
We watched insurance agents get sold generic AI tools that didn't understand compliance, didn't know insurance products, and created more risk than value. We built CoverAgent to fix that.
Insurance agents deserve AI that's built for their world — compliant by design, not as an afterthought.
Every day, insurance agents help families protect what matters most. They navigate complex products, strict regulations, and demanding compliance requirements — while also trying to grow their business.
The tools available to them were never built for this reality. Generic CRMs don't understand policy pipelines. Generic AI tools don't check for TCPA violations. Generic coaching platforms don't teach IUL objection handling. And when agents cobble together 5+ disconnected tools, they spend more time on admin than on the work that matters.
We built CoverAgent to be the one platform where everything works together — and where compliance isn't an afterthought, it's the foundation.
The Problems We're Solving
Disconnected Tools
Agents can pay $460+/month combined for 5+ separate tools that don't talk to each other. Data lives in silos. Nothing is integrated.
Compliance Risk with AI
Generic AI tools have no insurance compliance guardrails. One bad output can mean an E&O claim or regulatory action.
No Insurance-Specific AI
ChatGPT doesn't know AG 49-A. HubSpot doesn't understand IUL suitability. Salesforce can't coach on objection handling.
What We Believe
Compliance First
Every feature we build starts with a compliance review. AI output runs through our compliance engine: blocking rules stop delivery, and warn or review outcomes are flagged for human review.
Insurance Expertise
We don't adapt generic software for insurance. We build from the ground up with insurance workflows, regulations, products, and agent needs at the core.
Agent Success
Our success metric is your success metric: more policies closed, more clients retained, more time spent selling instead of fighting software.
Outcome Over Features
We don't build features for feature count. Every capability exists because it solves a real problem that insurance agents face every day.
Where We've Been.
Where We're Going.
Every phase of CoverAgent was built based on what insurance agents actually need — not what looks good in a feature list.
Core Platform
LiveCRM, lead management, client tracking, and appointment scheduling — built for insurance pipeline stages.
AI Copilot & RAG
LiveInsurance-focused AI assistant grounded in a curated product knowledge library. Source citations and compliance scanning on every response.
Deterministic Compliance Engine
LiveRules-based screening backed by 21 regulatory knowledge domains. Pre-send validation, post-generation scanning, automatic disclaimers, and full audit trail.
AI Coaching System
LiveAI roleplay, objection handling, per-response scoring, and skill progression tracking.
Funnels, Campaigns & Automation
LiveInsurance-specific landing pages, AI-powered campaign generation, multi-channel automation, and compliance-scanned outreach.
IUL Illustration Engine
LiveUpload carrier illustrations, get AG 49-A illustration checks and client-ready explainers. Risk flag detection, plus multi-illustration review (Beta).
What's Coming
Coming SoonCarrier integrations, advanced analytics, predictive lead scoring, and expanded product coverage. Built based on agent feedback.
Your Data Is Yours. Period.
We built CoverAgent on enterprise-grade infrastructure with one rule: your client data is sacred. We protect it, and we do not fine-tune models on it.
Encryption in Transit and at Rest
Traffic is served over TLS, and data is stored on Google Cloud, which encrypts data at rest. Bring-your-own email and SMS credentials are additionally encrypted with AES-256-GCM.
Tenant Separation
Each agency's data is logically separated, with per-tenant access controls enforced on the server.
Built on Google Cloud
Runs on Firebase and Google Cloud Platform infrastructure.
No Training on Your Data
We do not fine-tune AI models on your client data. Your data is yours.
Tamper-Evident Audit Ledger
Compliance decisions and key actions are written to an append-only, hash-chained ledger, so editing, deleting or reordering a row breaks verification. Retention varies by plan tier.
SOC 2 Path
SOC 2 Type II compliance is on our security roadmap. Contact us for our current security posture document.
We'd Love to
Show You CoverAgent
Book a demo and we'll walk you through the platform, answer your compliance questions, and help you figure out which plan is right for your agency.
Get in Touch
1900 Powell Street, Suite 700 Emeryville, CA 94608
Mon–Fri, 9 AM – 5 PM Pacific